At Rayyaan Behavioral Health, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website, https://rayyaanbehavioralhealth.com/.
We may collect the following types of information:
Personal Information: Information you voluntarily provide via contact forms or appointment requests, such as your name, email address, phone number, and any details you include in your message.
Health Information: While we discourage submitting sensitive medical details through our public contact forms, any health-related information you share is handled in accordance with our Notice of Privacy Practices (HIPAA).
Usage Data: Automatically collected information including your IP address, browser type, pages visited, and the time spent on our site. This helps us improve our user experience.
We use the information we collect to:
Respond to your inquiries and schedule appointments.
Provide and manage our telehealth services.
Send you administrative information or updates regarding your care.
Improve our website functionality and security.
As a healthcare provider, the privacy of your protected health information (PHI) is also governed by the Health Insurance Portability and Accountability Act (HIPAA). Our handling of your medical records is described in our Notice of Privacy Practices, which is provided to all patients during the intake process and available upon request.
Our website uses “cookies” to enhance your experience. These are small files stored on your device that help us understand how you interact with our site. You can choose to disable cookies in your browser settings, though some features of the site may not function properly as a result.
We may use third-party service providers (such as HIPAA-compliant Electronic Health Record (EHR) systems or secure telehealth platforms) to facilitate our services. These providers are contractually obligated to protect your data and are not permitted to use it for any other purpose.
We implement industry-standard security measures, including SSL encryption, to protect your data. However, please be aware that no method of transmission over the internet is 100% secure. We recommend using our secure patient portal for all sensitive communications.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. For questions regarding your data, please contact us at the information below.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
If you have any questions about this Privacy Policy, please contact us:
Phone: (410) 803-3275
Address: 5457 Twin Knolls Rd Ste 300
Columbia, MD 21045